Frequently Asked Questions

Everything you need to know about our high-performance molecular skincare.

What makes Molecular Company products different?

Our formulas utilize bio-available molecular structures that penetrate deeper into the dermis, ensuring active ingredients are delivered exactly where your skin needs them most.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.

Are your products cruelty-free?

Yes, we are committed to ethical beauty. Molecular Company never tests on animals and we ensure all our raw material suppliers adhere to the same strict standards.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your results, you can return the product within 30 days of purchase for a full refund, minus shipping costs.

Can I use your serums with my current skincare routine?

Absolutely. Our molecular serums are designed to be compatible with most regimens. However, we recommend a patch test when introducing new active ingredients alongside retinoids or high-strength acids.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.