Returns & Exchanges

At Molecular Company, we stand behind the science of our skincare; if you are not completely satisfied with your purchase, we offer a 30-day return window for most products. Please ensure items are returned in their original packaging to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.

3

Package Securely

Place the products in their original molecular-grade packaging and drop the parcel off at any authorized carrier location.

4

Receive Your Refund

After our lab team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing